ToLet.com.ng Vacancy in Lagos for an Agent Relationship Manager

ToLet.com.ng -Nigeria’s 1st online lettings agency and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market.

In order to push our continued level of success, we require talented and resourceful individuals to fill the role stated out below:

Job Title: Agent Relationship Manager

Location: Lagos

Job Description

  • Enlisting and onboarding Agent Agents
  • E-mail and telephone support, investigating, diagnosing and resolving agents’ enquiries; working where necessary with internal support teams and other colleagues (e.g., call-center, Finance, IT).
  • Taking end-to-end ownership over issues and managing agents expectations accordingly, appropriately escalating issues where required, providing education and ensuring issues are fully resolved in a timely manner.
  • Deliver compelling presentations via telephone & email. Sell high level prospects on the value of working with ToLet.
  • Serve as a brand ambassador for ToLet, representing the best interests of the company, its advertisers, and industry partners , while simultaneously increasing goodwill and brand awareness of ToLet tools and services
  • Accomplish targeted performance objectives on a consistent basis
  • Perform all necessary administrative and processing functions to secure listing feed contracts and insure the listings are processed and posted to ToLet. Document all activities in on relevant ToLet platforms.
  • Request bespoke reports for agents on a variety of data sets such as product usage.
  • Accurately recording and updating agent information across multiple internal systems.
  • Proactively and constructively contributing ideas and challenging the team’s processes where potential improvements have been identified.
  • Attending and actively contributing to meetings or projects that benefit the wider team, including occasional user testing, new product and process training, and sharing sessions
  • Perform a high volume of cold calls (50-80 daily) in order to secure new business
  • Systematically penetrate an assigned geographic territory to maximize ToLet’s listing coverage to the maximum amount possible.

Skills Required:

  • Strong attention to detail.
  • You are curious, a keen problem solver with a desire to take ownership to resolve issues.
  • You have strong confident communication skills.
  • The ability to be adaptable and work outside of a set process where required, able to use your initiative and judgement to best handle the request.
  • You are a disciplined, organised, thorough individual who demonstrates proactivity and responsibility.
  • Proficient in Excel and Word.
  • You are able to manage expectations and build a strong rapport with agents.
  • You have the ability to challenge ideas, ask questions and provide ideas.
  • A strong team player who forms positive relationships with both colleagues and customers.

Candidate Requirements

  • Minimum of HND
  • Candidates must also have an excellent sense of priorities.
  • Candidate must have good analytic skills
  • Candidate must be able to work with little or no supervision.
  • New Graduates / Awaiting NYSC
  • Candidate must be fluent in English.
  • Candidate must be a Computer literate who is able to handle basic Microsoft packages

How to Apply
Interested and qualified candidates should send their applications and CV’s to: [email protected]

Application Deadline  31st May, 2016.

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Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

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