Ticketing & Reservation Executive Job Via StreSERT Services Limited

StreSERT Services Limited – Our client is a travel and tour organization mostly into general ticketing, tours and hotel reservations.

We are recruiting to fill the position of:

Job Title: Ticketing & Reservation Executive

Ref Code: Reservation Executive
Locations: Ogudu GRA, Lagos State.

Job Summary

  • Make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information.

Job Responsibilities

  • Make and confirm reservations for transportation and accommodations.
  • Answer enquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.
  • Ensures clear communication framework between colleagues of other departments when applicable.
  • Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
  • Deals with customer enquiries and aiming to meet their expectations.
  • Sells and assembles tickets for transmittal or mailing to customers.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
  • Prepare customer invoices and accept payment.
  • Enhances and maximise on established relationships and nurture and develop new contacts and business.
  • Strives to find creative and innovative methods to maximise the organizations exposure and results in the market.

Desired skills, Experience & Qualification

  • Be an excellent communicator
  • Must have at least two (2) years ticketing experience in a travel and tours organization
  • Must be able to use the Amadeus/Sabre ticketing software
  • Must be a graduate (HND/B.Sc)
  • Customer service oriented
  • Be persuasive and diplomatic
  • Have a good business awareness

Method of Application

Interested and qualified candidates should send their CV’s to: [email protected] using “Reservation Executive” as subject of application.

Application Deadline  15th October, 2015.

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