Thomson Reuters Job in Lagos for a News Agency Account Manager

Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals, providing customers with competitive advantage. Intelligent information is a unique synthesis of human intelligence, industry expertise and innovative technology that provides decision-makers with the knowledge to act, enabling them to make better decisions faster. We deliver this must-have insight to the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.

We are recruiting to fill the below position:

Job Title: News Agency Account Manager West Africa

ID: JREQ041055
Location: Lagos
Schedule: Full-time
Job Type: Standard
Shift: Day Job

Role Purpose

  • This position manages and grows revenue and market share at designated accounts to maximize customer satisfaction and achieve company’s strategic objectives
  • Develops and maintains client relationships to ultimately drive revenue growth
  • Develops and executes account strategy by collaborating with account team to deliver stronger, more relevant value propositions


  • Manages, retains and grows revenue, responsible for sales and the customer relationship
  • Cultivates customer relationships and ensures effective service delivery to accounts
  • Focuses on customer’s satisfaction, knows the customer’s business and workflows, develops proper contact network within accounts
  • Acts as point of contact for the client, provides escalation path to and from Service, attends to customer issues promptly
  • Tracks customer activity in internal systems in order to execute on account strategy and identify additional opportunities
  • May provide customer product training as necessary
  • Accountable for individual expense budget management
  • Supports execution of strategy at the account level
  • Works with and brings in experts/specialists onto the team where required, has oversight of all account activities
  • Responsible for forecasting, keeps management in touch with accounts in a timely fashion, gathers intelligence on competitor activity, and gives feedback to marketing.

Scope & Impact:

  • Owns account relationship and drives overall revenue growth and customer satisfaction for accounts under management
  • Responsible for net sales, debt management and revenue for accounts under management
  • This is an individual contributor role and does not have people management responsibilities
  • Works under general supervision of manager

Technical/Professional Skills & Competencies:

  • Strong understanding of customers needs, business models and workflows
  • Excellent relationship building skills
  • Selling skills (identity, develop and articulate a complex proposition/consultative selling).
  • Strong negotiation skills
  • Very fluent in English and French
  • Knowledge of Salesforce or equivalent CRM system with ability to forecast and create a steady pipeline
  • Bachelor degree or equivalent work experience
  • Several years of successful sales experience preferably in the Media market, good knowledge of traditional and multimedia markets.
  • Knowledge of financial markets and products is a plus.
  • Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
  • Problem solving; ability to understand, articulate, structure and solve client needs
  • Presentation and communication skills; ability to deliver presentations and communicate at all levels within an organization
  • Ability to collaborate across teams and within a culturally diverse organization

How to Apply
Interested and qualified candidates should:
Click here to apply online

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind


Get a Job Today with Joblanda

Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

joblanda gif

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.