Tetra Pak Nigeria Job for a Customer Service & Design Manager

Tetra Pak – Which takes its name from the original tetrahedron-shaped cartons it developed – manufactures and markets food packaging containers, filling systems, and distribution equipment for industrial customers in more than 170 countries. Its coated-paperboard boxes are used to hold dry, wet, cold, and shelf-stable foods and beverages. The privately-owned company is the largest subsidiary of holding company Tetra Laval International.

Tetra Pak is recruiting to fill the position below:

Job Title: Customer Service & Design Manager

Ref No: LAG00001I
Location: Lagos
Job: Logistics & Integrated Supply Chain

Job Description

To lead Customer Service and Design Handling operations at the corresponding market group. Implement global and cluster DSM strategies. Responsible for related activities and drive cost reduction, improve service levels. Implement Cluster priorities and initiatives in the Demand, Supply and Design area.

Drive Customer Service and Design Handling performance:

  • Secure order management and design handling process execution
  • Secure CSR & DD organizational alignment, competence development and resource management
  • Drive performance improvement of customer service and design KPIs
  • Drive implementation of global projects and change initiatives in the market

Secure customer SC integration and engagement with market company functions:

  • Secure alignment between SC and Sales strategies and own SC elements within KA plans
  • Secure alignment between market and cluster/global Demand and Supply priorities
  • Support end to end SC performance improvement on all focused SC KPIs impacted by the market group
  • Secure CSR participation within KA teams and common agenda with selected customers

Drive continuous improvement and process alignment:

  • Local order management & design administration process driver
  • Drive WCM improvement activities within the CS&D area
  • Drive continuous improvement of focused KPI’s


  • University degree in Engineering or Business Administration
  • 3 years managerial experience in FMCG environment (Preferably Supply Chain / Logistics).

How to Apply
Interested and qualified candidates should:
Click here to apply

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind


Get a Job Today with Joblanda

Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

joblanda gif

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.