Teclab Management Services Limited Current Job Positions in Lagos

Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006.

Teclab Management Services Limited is recruiting to fill the position of:

Job Title: Medical Client Service Executive
Location:
 Lagos
Core Purpose of the Job

  • Establish and cultivate relationships with a company’s clients.

Task Complexity:

  • Client service executives might execute training seminars so clients experience the greatest benefits from a company’s products.
  • Interface with clients frequently and maintain an excellent relationship with them
  • Oversee and coordinate client escalated operational issues
  • Manage and oversee effective dissemination of client information to operations teams
  • Develop sales proposals and collaborate with a company’s multiple internal departments to help improve the quality of products.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

  • Good listening skills
  • Solid verbal and written communication skills.
  • Time Management.
  • Detail oriented.
  • Good people skills
  • Strong customer service and interpersonal communication skills.

Key performance Objectives and Indicators:

  • Relevance towards the overall success of the Organization
  • Effective administration and cost effective Resource Management
  • Accuracy and promptness of reports rendition

Qualifications

  • Minimum of BSc in Medicine or Nursing. A master’s degree would be and added advantage
  • Interested applicants must reside in Lagos.

Job Specification (Experience & Training):

  • Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including medical client service or training; or Equivalent combination of education and experience.

Job Title: Medical Practice Manager
Location: 
Lagos
Core purpose of the Job

  • This role is responsible for managing the business side of a general practice (GP). Successful candidate would be responsible for managing the practice’s staff and budgets, ensures financial sustainability while delivering good customer service.
  • Makes key business decisions and oversees day-to-day practice operations.

Task Complexity

  • Works with physicians to develop business strategies and patient services
  • Designs and implements workplace procedures
  • Manages patient records and IT system
  • Recruits, trains, and supervises new administrative employees
  • Interacts with patients and gains customer feedback about the practice
  • Addresses patient complaints in a compassionate and timely fashion
  • Manages the production of patient brochures, newsletters, and other correspondence
  • Liaises with general practitioners, nurses, physiotherapists, and other medical practice employees to ensure they have necessary support
  • Oversees daily practice operations, including appointment scheduling, billing procedures, debt collections, cleaning, security, and occupational health and safety
  • Leads a team made up of medical secretaries, receptionists, records staff

Job Specific Competencies (Skills/ Knowledge/ Attributes):

  • Good Listening Skills
  • Good People Skills
  • Budgeting and Accounting Skills
  • Ability to Work as Part of a Team
  • Analytical Skills
  • Health and Safety Knowledge
  • Good influencing and problem solving skills
  • Ability to Communicate and negotiate with confidence
  • Computer Literacy and Knowledge of Relevant Software

Qualification(s)

  • Minimum of BSc in Medicine, Nursing, Business Admin or other related courses. A master’s degree would be and added advantage
  • Interested candidates must reside in Lagos.

Job Specification (Experience & Training):

  • Academic and Professional: Bachelor’s degree in related field, Three to five years’ related experience, including clinical management and/or training; or Equivalent combination of education and experience.

Key performance Objectives and Indicators:

  • Relevance towards the overall success of the Organization
  • Effective administration and cost effective Resource Management
  • Accuracy and promptness of reports rendition
  • Achievement of all set targets


How to Apply

Interested and qualified candidates should send their CV’s and Application letters to: hr@teclab-ng.com

Application Deadline  1st November, 2016. 

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