Technical Support Officer (VAS) Vacancy at Nimbus Resource Solutions, Lagos

Nimbus Resource Solutions is a specialist resourcing and recruitment process outsourcing (RPO) company based in Dubai placing Contract, Permanent and Executive Search resources across Europe, Middle East and Africa. We work with clients across Satellite/Telecoms, Information Technology, Security Integration and Logistics markets.

Nimbus passion lies in sourcing only the best talent, we do this through using a rigorous recruitment process. We are trusted advisers to our clients, our ability to source the best talent has a significant impact on business performance as well as enhancing individual careers. We operate a platinum level of service.

Job Title:  Technical Support (VAS)

Position Summary: The role holder is responsible for the technical implementation of Value Added Services (VAS) into mobile operators.

Major Responsibilities include but are not limited to:

  • Provide technical expertise on SMPP connectivity.
  • Provide technical Support to existing service.
  • Support Integration and Acceptance Testing
  • The role holder is responsible for the implementation of any new service in the allocated time
  • Ready and available for 24×7 support team
  • Provide technical expertise on billing connectivity MO/MT TPS, setting up VPN etc.
  • Ensure that Quality of Service is maintained after the service is launched
  • Liaise with mobile operators.


  • 4 years in the IT/Telecom industry out of which 2 years in the Mobile Vas industry
  • Good overall knowledge of Mobile networks & VAS Platforms.
  • Ability to identify and focus on the most important issues at any time
  • Strong technical knowledge in VAS Services and especially SMPP connectivity, billing connectivity MO/MT TPS, setting up VPN etc.
  • Strong analytical skills.
  • Objective driven.
  • Structured and systematic approach
BenefitsThis is for a major multi-million project based in Nigeria and an attractive offer awaits the successful candidate.

How to Apply
Interested and qualified candidates should Click Here to Apply

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