IT Technical Support Officer Job at Brookspharma Nigeria Limited

Brookspharma Nigeria Limited, seeks a qualified candidate to fill the position below:

Job Title: IT Technical Support Officer
Location:
Lagos
Responsibilities

  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Support the warehouse supervisors with additional information from the database
  • Participating in defining future processes and translating into functional requirements
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Supervising junior engineering and technical staff
  • Agreeing timescales
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licences
  • Managing stocks of equipment, consumables and other supplies.
  • Categorize issues and escalate where necessary to the appropriate next level
  • Provide solutions for equipment failures like scanners, printers
  • Prepare system and performance tests
  • Monitor installation of software delivery notes and test bug fixes
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems
  • Responding to breakdowns

Qualifications

  • Bachelor’s Degree in Computer Sciences, Information Technology and any other related field.
  • At least 3 years’ experience in an IT support role.
  • A recognized IT certification.

Key Skills:

  • Technical skills
  • A meticulous and methodical nature
  • A logical mind
  • Capable of working well under pressure
  • Enthusiasm to be continually learning
  • Organizational skills
  • Interpersonal skills
  • Communication skills
  • Patience

How to Apply
interested and qualified candidates should forward their CV’s to: [email protected]

Application Deadline  15th June, 2016.

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