Technical Support Engineer Job at Gilead Pharmaceutical Limited

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. We strive to transform and simplify care for people with life-threatening illnesses around the world. Gilead’s portfolio of products and pipeline of investigational drugs includes treatments for HIV/AIDS, liver diseases, cancer, inflammatory and respiratory diseases, and cardiovascular conditions.

Applications are hereby invited from interested and suitably qualified candidates to fill the Technical Support Engineer Job at Gilead Pharmaceutical Limited

Job Position: Technical Support Engineer: Medical Equipment

Job Description

  • The role will require you to acquire expert knowledge of a range of medical diagnostic systems in order to provide high level support to hospital staff (clinical, engineering and IT) this will be done both on site and remotely.
  • You will also be involved with managing the integration of specialist diagnostic medical equipment onto hospital IT networks and interfacing the medical equipment with hospital patient administration systems.
  • The role will involve some travel and is part office and part field based.

Main Responsibilities

  • Providing expert technical support to customers (both remotely from our office and on-site)
  • Working with hospital engineers and IT personnel on the setup and configuration of new equipment (including network servers and switches)
  • Working as part of an Optima team installing equipment at hospital sites.
  • Setting up and configuring software for new systems at our offices.
  • Developing long term relationships with customers to manage and interpret their requirements
  • Keeping up to date with new product and software developments

How to Apply

Interested and suitably qualified applicants should send their CV’s/Applications to: [email protected]

Note: Only shortlisted applicants will be contacted.


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