Sales Force Automation Manager Job at Multi Pro Consumer Products Limited

Multi Pro was founded in 1997 and has its head office in Lagos, Nigeria. Multi Pro has grown from here to have its presence pan Nigeria. The company’s Core business is selling and distribution of Indomie Instant Noodles. Multi Pro’s strength lies in its exceptional human resource team whilst using their local knowledge and ability to manage an equally robust logistics network. Today, Multi Pro has 6 regional offices that manage the entire business to make Indomie available to every corner of the country, thus making Indomie the no. 1 brand of Instant noodles.

Job Title: Sales Force Automation Manager

Job description

The candidate will be part of Sales Force Automation team
whose responsibility is to support to different Sales professionals by ensuring
smooth business operations through different software solutions. The candidate
should have good communication skills and ability to identify problems based on
the severity. The person needs to be conversant with IT/Computers with a specialization in Distributor Management System/ Sales Force Automation or similar softwares with ability to do multi-tasking and work well under pressure.

Roles & Responsibilities

  • · Lead SFA implementation & support at Zonal level.
  • · Manage Problem Management Team
  • · Manage Change Management Team
  • · Create & Manage new reports
  • · Manage incidents on Help Desk solutions.
  • · Coordinate with team and other 3rd Party Vendors.
  • · Create and manage master data in system.
  • · Escalate the incidents to higher levels on breach of SLA.
  • · Monitor and track all the incident till closure.
  • · Prepare/Generate weekly updates.
  • · Create and maintain knowledge base in the system.

Desired Skills and Experience

  • Candidates having 5-10 years of experience are required to apply for this post. 
  • Highest level of professional courtesy, mutual respect, and ethics.
  • High standard of excellence, professionalism, and role model behavior.
  • Interaction with Senior executives across multiple industries.
  • Adaptability – Ability to change objectives quickly when necessary in ever-evolving, fast paced industry and organization

How to Apply

Interested and qualified candidates should Click Here to Apply

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