Relationship Manager Job in Lagos at Reli Communication Limited

Reli Communication Limited, an organization with more than 20 years of experience on the market for holiday homes. In the South of France and Spain we have a varied offer: charming villas with swimming pool, country cottages, small castles, chalets and apartments.

We are recruiting to fill the position of:

Job Title: Relationship Manager

Location: Lagos

Job Description

  • Continuously source for new business opportunities and liability generation
  • Identify customer needs and proactively seek to provide products/services to meet the identified needs
  • Analyze and screen applications for customer based on the product and service procedures
  • Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
  • Review applications for customer service and make appropriate recommendations
  • Manage assigned customer portfolio and monitor the quality of existing customer service relationships on a continuous basis
  • Perform other duties as may be assigned by Management or supervisor

Skills / Competence Required:

  • Proficiency in MS Office suit- Excel spread sheet, power point etc
  • Deposited liability generation
  • Good customer service skills
  • Good problem solving skills
  • Good documentation and record keeping
  • Good reading and listening skills
  • Good dress sense
  • Credit knowledge
  • Basic customer service orientation
  • Good communication and interpersonal skills

Educational Qualification

  • HND Graduate only (Minimum Lower Credit)
  • Experience in customer relation management the consulting industry will be an added advantage
  • NYSC Certificate or exemption letter
  • Must reside in Lagos

How to Apply

Interested and qualified candidates should submit their application and CV’s to:

Note: The subject of the email should be “Relationship Manager Officers”

Application Deadline  30th October, 2015.

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