Quality Assurance Manager Job at Rembrandt Global Solutions (RGS)

Rembrandt Global Solutions (RGS) is a reputable VAS IT solutions company.

Job Title:
  Quality Assurance Manager

Job Description

  • Plan, direct and coordinate all the quality assurance activities of the company.
  • Manage relationships with all company’s content providers and ensure the timely receipt of content from them.
  • Supervise to ensure the review of all company’s mobile content. All content must be in line with established standards and free of all forms of errors: typos, excess spacing, grammatical, lexical, sexually explicit language and fraud.
  • Monitor and provide reports on how all company’s mobile services are performing. Ensure the prompt escalation and resolution of any anomaly with any service revenue.
  • Co-ordinate and monitor all company’s digital user experience testing activities. Ensure the prompt escalation and resolution of any issues observed.
  • Co-ordinate and monitor all company’s customer relations management activities.
  • Maintain status update on all content review, submission and development.
  • Manage invoicing and payment processes for all content providers.
  • Identify, source and engage competent content providers when needed, for all company’s mobile content.
  • Work with content providers in developing content syllabus for all company’s mobile content by providing direction on company’s preferred content focus.

Desired Qualities

  • University Degree in English Language preferred.
  • Ability to read and write French language fluently is a plus.
  • Proficiency in MS Office applications
  • Minimum of 5 years’ experience in a quality assurance managerial role, preferably from a telecoms VAS company.

How to Apply

Interested and qualified candidates should Click Here to Apply

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