At RS Hunter, we believe our clients have the resources, what we do is to galvanize, advice, and partner with our clients to understand the peculiarities of their businesses and then offer the best HR solutions and strategies that work. Our objective is to focus on creating an overall people driven value through training, expert HR advisory services and value enhancement to our clients in small business medium sector range while providing support to larger organizations in the areas of recruitment and executive selection.
Job Title: Operations Manager
To manage and develop the operations of the organization, in order to guarantee profitable revenues by developing and maintaining our strategic account, as well as acquiring new business.
Work with the Managing Director to develop and implement the company business development strategy for our different market segments.
Maintain and further develop our Online Channel Partner relationships with retail partners such as Jumia, Konga, Kaymu, Dealdey etc, from product registration to order processing, delivery of goods, invoicing, marketing and general relationship management for revenue growth
Manage the support processes such as warehouse management, office administration and HR matters.
Develop other key retail channels for distribution of goods, e.g, Key Accounts, supermarkets, party channel etc.
Develop incremental wholesale channels to drive profitable & scalable growth.
Provide regular feedback to the business on improvements to our products that would enhance revenues.
Responsibility for developing the reporting templates of the organization and ensuring that they are submitted on agreed periodic intervals..
Manage the sales team with a view to maximizing our revenues, profits and market penetration.
Develop and implement online selling tools.
Exceed personal and team targets for incremental growth
Develop and implement SMART plans to ensure maximum revenue generation
Build a pipeline of potential customers and develop through the sales cycle
Initiate and attend promotional events to drive brand awareness and revenue growth
Develop a high level of market knowledge and ensure that this is shared across the team and within the organization
Ensure proactive and effective communication at all levels both internally and externally
Define performance standards, update/maintain them
Set individual and team objectives and review at regular meetings
Lead by example in keeping team focused, aggressive, motivated and rewarded
University degree or its equivalent
Experience in sales, marketing and/or finance
Minimum of 4 years’ managerial experience, at least three of which should be in fast moving consumer goods
Good knowledge of Microsoft office packages including word, power point, excel and publisher.
Tech-savvy with good grasp of the internet and its use
Excellent knowledge of the retail industry
High quality of thinking and analytical awareness
Self-motivated and enthusiastic
Ability to work on own initiative
Strong interpersonal skills
Good leadership skills
Excellent communication skills
Proven record of delivering outstanding growth, managing high caliber teams and negotiating deals
Key Performance Indicators
Prompt definition and approval of Financial Year strategic action plan based on annual corporate 100% achievement of target for the FY
Growth of revenue from each key sales channels as jointly predetermined
Increased performance over last FY from retailers & wholesalers as jointly predetermined
Grow existing customer base and build new areas of revenue generation objectives & targets