Operational Risk Analyst Job Vacancy in Lagos at Citibank

Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.

We are recruiting to fill the position of:

Job Title: Operational Risk Analyst

Location: Lagos

Job Descriptions

  • Provide analytical support to the cluster Operations Control Hub in South Africa
  • Perform selected centralized SSA control tests across all 11 countries
  • Ensuring standardised operations control policies and procedures exist and in place across all SSA countries
  • Liaise with the various control teams both at the division / region
  • Escalate to top management noted control weakness or failures and proffer solutions
  • Work with the Nigeria Operations Controls team
  • Provide backup to other W/Africa Control teams

Objectives of the Position

  • Ensuring that the digital controls (SCF platform) reviews are carried out timely
  • Proactively highlight emerging risk to management with the aim implementing mitigating controls
  • Ensure all Operational Procedures and policies of the Bank are adhered to
  • Track all Operations review findings to resolution with evidences in file
  • Ensuring that the number of KRIs are kept to the barest minimum by ensuring transactions posted by processing units are matched-off / reviewed promptly and follow-ups done as applicable
  • Ensure that all deviations are renewed on an annual basis
  • Prepare monthly activity plan.
  • Ensuring that all scheduled reviews are done in a timely manner and that exceptions noted are escalated to top management and tracked to resolution.
  • Ensure continuous team work amongst the team
  • Daily preparation/review of Customers Auditors’ Confirmation request.
  • Co-ordinate the day-to-day functions of other employees in the unit and maintain the Proof Charts.
  • Ensure that tasks are closed timely on Resolve IT.
  • Daily users’ access maintenance on various applications and back-up for Cluster on Flex cube maintenance.
  • EMEA BSER monitoring and reporting
  • To establish and implement a follow-up process that will ensure that all exceptions noted in the course of reconciliation and digital reviewers are tracked until final resolution
  • Ensuring that relevant operating units/ branches submit monthly over – aged open items report detailing action plan to resolve same
  • Ensure effective and timely used of the Single Confirm Framework (SCF)
  • Develop / update digital controls by ensuring that all relevant sections of the TOMS (TTS Operations Minimum standard) and other global and local policies are captured
  • Ensure the adequacy of control measures.
  • Update Desk manual annually or whenever there is a significant change in the way the job is done.
  • Ensure semi-annual review of designations for all units.
  • Daily monitoring of the Single Controls Platform
  • Participation in the EMEA monthly SCRUM (SPRINT)
  • Tracking of various reviews on the proof charts to ensure responsible units carry out the reviews timely
  • Co-ordinate the quarterly MCA exercise.
  • Co-ordinate the Semi-annual Cash counts across branches.
  • Act as an effective back-up to the various functions assigned on the proof chart as well as to the Ops Control head.
  • Ensure that all other assigned reviews (daily, weekly, monthly, quarterly, semi-annual and annual) on the proof charts are effectively carried out and submitted timely.
  • Ad hoc reviews / investigations as assigned by either country or ops control division head
  • Ensure an annual review of Collection items and Collateral Bills as specified on the Department’s proof chart.
  • Liaise with regulators and auditors during reviews and/or audits
  • Periodic review of Our Accounts mandates with our correspondent banks
  • Ensure a monthly review of the Account Opening Documentation deferral process.
  • Ensure that staff performs quality reviews.
  • Initiation of account opening, maintenance and closure on Recon Frontier
  • Review of match pass criteria for all NOSTRO accounts on Recon Frontier

Entity (Relationship)

Other Units/Branches/Countries:

  • The position will provide analytical support to the cluster Operations Control Hub in South Africa and perform selected centralized SSA control tests


  • Chief Internal Auditors / Ops Control staff
  • Monthly activity plan as well as review reports

Daily (regularly):

  • SCOOs
  • Escalations via the SCF Platform

Desired Skills and Experience

  • 3 to 5 years experience
  • Digital Controls – analytical skills
  • Analyzing different processes in order to evaluate controls.
  • Discussing issues and Corrective Action with the various departmental heads.
  • Coordinating self Assessment processes for the unit.
  • Operational and Franchise risks as they relate to frauds, PLEs challenges, etc
  • Complex and varied work assignments requiring frequent careful choice in timing and sequence of procedures and steps.
  • High impact in terms of risk and delivery responsibilities and limited influence on product.
  • Allocation and Scheduling of various reviews within the department in line with the Proof charts.
  • Planning the Verification Reviews.

How to Apply

Interested and qualified candidates should:
Click here to apply online

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