MultiChoice Africa Job for a HR Business Partner

MultiChoice Africa is based in Dubai and provides multi-channel pay TV and subscriber management services in 48 countries across sub-Sahara Africa and the adjacent Indian Ocean islands.
MultiChoice Africa’s digital DStv service features over 200 video channels and up to 65 audio channels with a strong focus on local content. As a video entertainment company that constantly evolves in line with the world’s best technologies, MultiChoice played an important role in making information and entertainment easily accessible. As an African business, investments have brought both social and economic benefits to the communities where they operate through access to information, job opportunities, partnerships and training.


Job Title:  HR Business Partner: Western Region
Job description

  • The key accountabilities, interfaces and measures of this role are further elaborated below:

    Key Accountabilities

    • Contribute to the Regional business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes
    • Diagnose business challenges and together with HR COE craft solutions and see through execution
    • Translate business and HR strategy into a clear annual HR operational plan
    • Manage HR strategy execution through In country HR management
    • Implement regional initiatives and strategy
    • Manage the local introduction of new or revised Human Resources Policies and Procedures to support business processes
    • Responsible for execution of all people processes in the employment and business cycle, in line with policy and legislation
    • Support the regional management in forecasting and planning the talent pipeline requirements in line with the business strategy
    • Facilitate line of sight initiatives to build a high-performing organization aligned with the strategic leadership agenda
    • Facilitate and promote employee engagement and feedback
    • Provide expert advice and coaching to management where appropriate
    • Advice and support line managers in the handling of Employee Relations matters. Support business to resolve conflict at the earliest opportunity
    • Ensure execution of Performance Management philosophy and processes
    • Monitor and analyse regional employment data with recommendations for future action
    • HR Reporting (monthly, training, assessments, projects)

    Key Measures/KPIs

    • Alignment of business objectives to employee objectives
    • The number of interventions successfully implemented
      70% employee engagement and low employee complaints
    • The number of project implemented smoothly and effectively.
    • The average time spent on Employee Relations cases.

      Key Internal Contacts

    • MultiChoice Centre of Excellence
    • MultiChoice Regional Director and General Managers
    • MultiChoice Africa Regional Offices (Including joint ventures, franchises and agents)
    • MultiChoice Africa HR Teams
    • MultiChoice Africa employees and Employee Bodies

      Key External Contacts

    • Recruitment agencies
    • HR Vendors


  • The incumbent is required to have the following qualifications and experience level:
    • · Minimum degree in Human Resources, Business Management or other relevant field.
    • · Minimum 6 years in a HR role in a comparable environment, 3 years at senior management

    The incumbent should have demonstrated the following competencies:

    • · Excellent understanding of the various African operations
    • · Flexibility to be able to travel
    • · Business acumen and delivery
    • · Hand-on experience with various Talent Management systems
    • · Strong understanding of HR systems
    • · Excellent knowledge of labour laws in the relevant countries of operation
    • · HR and Company policies and procedures

    How to Apply
    Interested and qualified candidates should should Click Here to Apply

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