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Engineering, TechnicalRole Summary
The Local Customer Team LCT Installation Leader will lead the Installation and Project Management team within the LCT. He or She will own projects backlog execution on time, within budget and within scope and quality constraints. He or She shall drive medical equipment delivery, installation, testing acceptance and sales transfers for West Central Africa, Nigeria, Ghana, Angola
Ensure sound Project Management methodologies are utilized to manage the 3 corner stones of projects:
Accountable for proper handover from the Commercial Sales team, including detailed review and alignment of T&C’s, scope and customer request date
Conduct internal kick off meetings for all projects, including risk assessments and defining quality toll gates
Conduct external kick off meetings with customers for large or complex projects
Visits customer sites weekly
Ensures a process is in place and drives proper closure of all projects including 100% of snag/punch list items to ensure timely cash collection
Drives customer satisfaction; builds strong customer realtions
Ensures a process is in place for proper projects documentation with easy access by all stakeholders
Manage supplier relationship, drives price productivity and cost out strategies in alignment with the Sourcing organization
Visibility drives safe working conditions at customer sites during installations.
Support the commercial team with cost estimates during the offering/tendering phase
Ensures forecast accuracy of project delivery schedules and budgets
Responsible for coaching team members to deliver high performance and promote GE’s Growth Values
Quality, Safety and Compliance Responsibilities
Knowledge and understanding of all Global Privacy and Anti-Competition Policies including but not limited to GE Healthcare HIPPA Guidelines, NEMA Regulations, etc. and operates within them to ensure that no company policy or US Int’l Law is broken.
Knowledge and understanding of all Environmental Health Policies including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc. and operate within them to ensure that no company policy or US Int’l Law is broken.
Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type position.
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
B.Sc in Mechanical or Electrical Engineering and a Business School degree MBA
8+ years experience in a Lead, Director Project Manager role
Installations experience – wing to wing management from equipment arrival to set up at customer site
Must have experience managing customers
Must have experience managing and leading multiple projects, assessing risks and managing appropriately
Project Management Certification
A valid NYSC discharge or exemption certificate will be required.
Must have valid authorization to work full-time without any restriction in Nigeria
Leadership & Coaching
Fluent in English
Committed to deliver
Knowledge of GE Healthcare Products & Equipment Sales business
Customer Satisfaction Oriented
Able to work in matrix environment
Problem Solving expertise
Understanding of Financial Data
Additional Eligibility Qualifications
Radiology equipment experience
Transportation & Customs business knowledge
Ability to implement Change to increase team performance
ISO knowledge to lead local procedures for Equipment Business
Best Practices Sharing
COBRA, FORCE, CALYPSO
Green Belt trained