Kempt Harkulson Nigeria Limited(KHNL) Job for a Guest House Manager

Kempt Harkulson Nigeria Limited(KHNL) – A personnel logistics company located in Ikeja, providing the following services; Manpower supply & development, Travel management, Protocol, Logistics and accommodation services in Lagos is expanding it team.

We are recruiting to fill the position of:

Job Title: Guest House Manager
Job Description

  • The successful candidate will be responsible for the day-to-day supervision of the guest house including the Head Chef, Maintenance Supervisor and Operations Supervisor (support staff e.g. cleaners, cook, housekeepers etc) as well as lodging & stock inventory, ensuring cleanliness, maintenance work and attending to guests requests.

Key Responsibilities

  • Take guest reservations (check-in, check-out, personal information, rooms, luggage, and security).
  • Monitor the need for maintenance, repairs or refurbishing, ensuring that the necessary work is carried out, ensure the cleanliness and order (exterior, lobby, rooms).
  • Ensure accurate and timely submission of all reports and administrative work.
  • Prepare and submit annual budgetary information and updates as required.
  • Monitor trends within the industry and make suggestions how these could be implemented.
  • Ensuring security is effective, carrying out inspections of property and services and ensuring compliance with licensing laws, health and safety and other statutory regulations.
  • Business Development for corporate clientele to ensure the guesthouse meets their sales target.
  • Monitor maximum room occupancy within agreed overbooking policy.
  • Verify and update billing as required, including monitoring and filing prior-approval limits, confirmations, and purchase orders, perform basic financial management, including updating balance sheets.
  • Appraise the performance of staff, identifying and addressing areas for development and training.
  • Carryout training for guesthouse staff to maintain standards obtainable in the industry.
  • Perform other duties as appropriate and required from time to time.

Qualification/ Requirements

  • Minimum first degree in any Social Science course, a degree or Post Graduate degree in Hotel and/or Hospitality management or related field is an added advantage.
  • Excellent communication and interpersonal skills, especially when dealing with speakers of other languages.
  • A professional manner and calm, rational approach in hectic situations.
  • Ability to balance customer and business priorities.
  • Flexibility and a ‘can do’ mentality, energy and patience.
  • Experience in similar role in the hospitality industry with at least 3-5 years of work experience.
  • A friendly personality and genuine desire to help and please others.
  • Ability to think clearly and make quick decisions.
  • Numeracy and logistical planning skills.

How to Apply
Interested and qualified candidate should send their curriculum Vitae to: [email protected]

Application Deadline  31st August, 2016. 

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