Jumia Nigeria Job for Process Improvement Specialist – Supply Chain

Jumia, is Nigeria’s no.1 online retailer that was established in May 2012 with the aim and vision to become the one-stop shop for retail in Nigeria with implementation of best practices both online and offline.

We are recruiting to fill the position below:

Job Title: Process Improvement Specialist – Supply Chain
Location: Lagos
Job Description

  • As a Process Improvement Specialist – Supply Chain, your objective is to identify and communicate metrics for measurement of continuous improvement along with monitoring and analyzing quantitative and qualitative results related to initiatives on a continual basis.

Responsibilities

  • Setting best in class processes to ensure great customer and seller experience within best cost efficiency including full implementation and regular trainings
  • Monitoring of 5S practices and Material handling
  • Regular audit of data on JS processes
  • Strong Project Management background with demonstrated success in Continuous Improvement and/or business Value Streams.
  • Mitigate any likely risks in SCM Processes / Practices and Customer experience.
  • Monitoring daily and weekly operations KPI and Ensure a continuous improvement of performance of our processes through Kaizen, Just-In-Time and Toyota 7 wastes methodologies
  • Participate in implementing lean management practice across Jumia Services globally
  • Participate in technology development by giving constant feedback on requirement for Warehouse & logistics operations.

Qualification & Experience

  • Bachelor’s Degree or equivalent work experience plus a minimum of 2 – 5 years’ experience in lean manufacturing environment with experience leading or being a key contributor to a lean transformation initiative required.
  • Experience in the area of Logistics / Customer Service / Account management/SCM in online or offline retail formats / FMCG companies.
  • Must have experience using lean manufacturing tools (e.g., value stream mapping, Kaizen, Charters, 5S, Gemba walks, LMS, root cause problem solving) to identify and develop solutions that drive operational improvement.
  • Highly motivated, customer-obsessed, flexible to deal with constantly changing demands to drive improvements on behalf of Jumia customers in a fast-paced production environment.
  • Passionate about e-commerce and operations in Africa.

Competencies Required:

  • Must be customer focused
  • Attention to details is a must
  • Must have influencing skills
  • Excellent time management is key
  • Proven ability to manage crisis is important
  • Must be process oriented
  • Structured analysis skills are key


How to Apply

Interested and qualified candidates should:
Click here to apply

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