Jobs in Ogba, Lagos for Customer Service Representative/Operations Executive at PowerHQ

PowerHQ, we are an eco-friendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer online sales of Laptop computers, Mobile Phones, Data Plan Sales and Inverter power products that solve our real power problems.
Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.

Job Title:  Customer Service Representative and Operations Executive

Job Type: Contract
Qualification: SSCE/Distant Learning Students/Open University Students
Location: Ogba, Lagos
Job Field: Customer Service/ Operations
 
Responsibilities

  • Will be the first point of contact with customers on the phone.
  • Receive and resolve customer’s complaints.
  • Be friendly at all times when attending to customers.
  • Work on rotational shift cycles.
  • Educate customers about our products and services.
  • Attend to SMS and BBM communications with customers.

Desired Qualities

  • Good command of English language; spoken and written
  • Comfortable with touchscreen phones (Android & Windows)
  • Ability to work in a team
  • Ability to multitask in a fast paced environment.
  • Lives close to Ogba, Lagos.
  • Friendly outgoing personality
  • Good analytical instincts and attention to details.

Qualification

  • SSCE/Open University Student/ Distant Learning Students. (University graduates are not invited to apply)

How to Apply

Applicants should  Click Here to Apply for this Position  (Email Applications will NOT BE considered);
Note:

  • Only shortlisted candidates will be contacted.
  • Applications close 20th April, 2016

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Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

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