Job Vacancies at Yes-Africa Global Resources Company

Yes-Africa Global Resources Company, we are a global empowerment company committed to helping people take control of their personal and organizational goals.
We are recruiting to fill the position below:

 

 

Job Title: Administrative Officer
Location: Lagos
Job Description

  • Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
  • Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
  • Provides historical reference by developing and utilizing filing and retrieval systems.
  • Improves program and service quality by devising new applications; updating procedures; evaluating system results with users.
  • Achieves financial objectives by anticipating requirements; submitting information for budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
  • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed .
  • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
  • Purchases printed materials and forms by obtaining requirements; negotiating price, quality, and delivery; approving invoices.
  • Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.
  • Maintains administrative staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Requirements

  • HND/B.Sc in any related discipline, M.Sc is an added advantage.
  • Ability to work as part of a team.
  • Knowledge and adherence to satisfy rules and regulations.
  • Communication and interpersonal skills.
  • Good administrative standards.
  • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices.
  • Committed to delivering a timely and professional service to clients.

 

Job Title: Customer Service Representative
Location: Lagos
Job Responsibilities

  • Serves customers by providing product and service information; resolving product and service problems.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Qualifications and Skills

  • Customer Service
  • Product Knowledge
  • Quality Focus
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Listening Skills
  • Phone Skills
  • Resolving Conflict
  • Analyzing Information
  • Multi-tasking

 

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected]

 

Application Deadline: 30th September, 2017.

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