Job Vacancies in Lagos at Apata & Ascott Limited

Apata & Ascott Limited, is currently seeking to employ suitably qualified candidates to fill the position below:

Job Title: Accounting Officer
Job Responsibilities

  • Conduct thorough review of financial data, compare finances and identify anomalies, wastage, cost reduction opportunities and overall business improvement opportunities.
  • Review financial documents, purchase orders, vouchers and invoices.
  • Producing an accurate set of month-end accounts, with comparisons to forecasts and previous periods.
  • Develop and supervise implementation of audit strategies/ programmes for preventing and detecting fraud/ wastages. This will include but not limited to: pre- and post- payment audit, material procurement, facilities management expenditures, project/ construction expenditures, etc; and revenue assurance.
  • Preparing profit and loss accounts and the balance sheet for senior management.
  • Assisting in preparing budgets and business planning, including projected room revenue.
  • Reconciling bank statements.
  • Ensuring legislation is followed regarding VAT and PAYE.
  • Ensure monthly management of account and financial report.
  • Maintain overview of bank account level.
  • Input of sales and purchases invoices, cross checking on billing.
  • Prepare report for the monthly expenses, payment amount for reimbursements.
  • Monthly reconciliation to ensure accuracy in payment.
  • Assist in championing the hotel’s aggressive cost reduction drive.
  • Lead all efforts on safeguarding the hotel’s revenue: i.e. preventing/ avoiding revenue thefts and inadvertent revenue losses.
  • Controlling payroll.
  • Chasing late payments and reporting bad debt and keeping a careful eye on the cash flow.

Qualifications and Skills

  • Bachelor’s Degree in Accountancy or equivalent from a reputable institution.
  • Minimum of 1 year experience in same field in hospitality sector.
  • Accountancy skills, ideally honed in a hospitality environment
  • IT knowledge, including computerized systems and electronic cash tills
  • Data processing skills, including spreadsheet packages
  • Analytical and communication skills
  • Unmatched attention to detail for preparing detailed financial information for senior management
  • Excellent communication and customer friendly skills.
  • Self-motivated and well organized.

Job Title: Admin Officer / Cashier
Job Responsibilities

  • Serves as the primary point of administrative contact and liaison with other offices, individuals, and customers on operational and programmatic matters concerning the Hotel.
  • Administers the day-to-day activities of the office; track policies, procedures, and systems which ensure productive and efficient hotel operation.
  • Keep and update staff files, documents, work hour log, work status report, and other documents as assigned.
  • Provides assistance and support to the Human Resource Manager in problem solving, project planning and management, and development and execution of stated goals and objectives.
  • Supervises the work of employees in supporting roles, including assigning workload and monitoring employee performance.
  • Document all resource management and administration procedures for senior management.
  • Performs research and analysis on specific issues, as required, and independently prepares routine and non-routine letters and/or reports, which may be highly sensitive and confidential in nature.
  • Organizes and facilitates meetings, conferences, and other special events providing necessary documents needed. Coordinates and attends committee meetings, participates in discussions, and document meeting reports as appropriate.
  • Address the disposition and resolution of individual problems and disputes involving staff, customers and/or members of the general public, as they arise.
  • Support the HRM in the provision of staff support to the hotel, to include handling walk-up and phone interactions.
  • Maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support.
  • Provide assistance in the understanding and interpretation of hotel policies and procedures, as appropriate, and ensures that operations are in compliance with policy provisions and standards.
  • Assists in the coordination, supervision, and completion of special projects, as appropriate.
  • Performs miscellaneous job-related duties as assigned.

Qualifications and Skills

  • Bachelor’s Degree or equivalent from a reputable institution.
  • Minimum of 1 year experience in administration or cashier role.
  • Self-motivated and well organized
  • Adequate computer knowledge, MS Office and spreadsheet proficiency.

Job Title: Business Development/Marketing Officer
Job Description

  • Following up new business opportunities and setting up meetings.
  • Planning and preparing presentations.
  • Communicate new product developments to prospective clients.
  • Oversee the development of marketing literature.
  • Writing reports and providing management with feedback.
  • Visiting clients and attending networking events.
  • Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments.
  • Locate or propose potential business deals by contacting potential partners; discovering and exploring opportunities.
  • Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
  • Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners’ needs and goals.
  • Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Conduct weekly meeting with marketing people for enquiry and follow up to grow the business.
  • Protects organization’s value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Meet targets on sales, projections and business deals.

Qualifications and Skills

  • Bachelor’s Degree in Marketing or equivalent from a reputable institution.
  • Minimum of 2 years experience as a corporate marketer with knowledge of hospitality industry trends.
  • Business intelligence
  • Marketing and Collaboration skills
  • Communication & Inter personal skills
  • Research & Strategy
  • Negotiation & Persuasion
  • Well conversant with social media marketing and Google SEOs
  • Confident, self-motivated, well organized, able to multi-task

Job Title: Hotel Operations Manager
Job Responsibilities

  • Fully responsible for all aspects of daily operations in the hotel.
  • To host and facilitate Morning Meetings ensuring all relevant HOD’s are prepared for the day ahead.
  • Support and work with all Head of Departments in all aspects of running the hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Drafting weekly work Rota, shifts, assignments and be fully responsible in covering lapses and absenteeism.
  • Conduct regular operations team meeting with all HOD daily/weekly to discuss routine operational matters, sales targets, guest’s feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
  • Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant/GRM guidance to be taken wherever required.
  • To complete daily inspection of all hotel facilities ensuring a checklist is completed.
  • Monitor the purchase/indent/requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors/suppliers etc).
  • Inspect stores (F & B / Kitchen) to check the stock in hand (quality, per stock levels, expiry etc) with the F & B Manager & Chef.
  • Dealing with Suppliers/Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter.
  • Inspecting all departments for SOP implementation.
  • Inspecting all departments with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Meet all dept. heads to review & train the staff to upkeep the human capital.
  • Identifying staff learning needs and assisting with development.
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
  • To deal with complaints quickly and efficiently and find suitable solutions to any problems that may arise, communicating issues to the GM and colleagues in a constructive and clear manner.
  • Be available on call to resolve any urgent problems or emergencies.
  • To liaise well with all departments, ensuring that communication of the day’s activity is clear and understood.
  • Responsible for the overall management of the operation of the hotel.
  • To make sure that Company policy and the Vision are followed at all times.
  • Any other duties assigned.

Qualifications and Skills

  • Degree or Higher Diploma in Hospitality Management or other related field.
  • Computer Knowledge- MS office and experienced in Property Management Software.
  • Minimum 3 years work experience in a 2 to 4 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.
  • Excellent communication and customer friendly skills.
  • Self-motivated, well organized, multi-tasking and social media savvy.

Job Title: Hotel Duty Manager
Job Description

  • To assume responsibility for the running of the Hotel in the absence of senior management.
  • Overseeing delivery of consistent quality customer experiences in the hotel.
  • Control of all costs and stock to ensure hotel profitability.
  • Responsible for high standards of health & safety, hygiene, customer service.
  • Contributing to initiatives to develop business, improve staff skills and guest satisfaction.
  • To assist with all departments in times of pressure where reasonably possible.
  • To welcome and bid farewell to all visitors to the hotel in a warm and professional manner. Ensuring all guests receive prompt service and guidance accordingly.
  • To be fully aware of the Hotel’s Fire Safety procedures and Health and Safety regulations and coordinate guests and staff during an emergency.
  • To assist with all departments in times of pressure where reasonably possible.
  • To ensure that accommodation for arriving VIP’s and those staying is prepared to the agreed standard.
  • To room all VIP and important guests personally assuring a very positive first impression.
  • To liaise with guests and ensure a strong host presence at all times when on duty, passing relevant information onto staff especially specific requirements or arrangements.
  • To perform duty management as detailed on the management Rota.
  • To ensure that the standards of service in all areas meet the required levels.
  • To be aware of and promote all services offered in the Hotel.
  • To ensure guests wishes are met if not exceeded so far as is reasonably possible.
  • To ensure that all staff address guests by their correct name and title.
  • To liaise with Reception and Housekeeping regarding arrival rooms and prioritization where applicable.
  • To obtain feedback from guests and to use this to improve service and top pass on such to the GM and other relevant HODs.
  • To complete a daily programme detailing all of the following days important notes including specific guest requirements or complaints and a BEO Summary.
  • To ensure that all areas are maintained to a high standard of cleanliness.
  • To ensure that all appliances, fixtures and fittings are safe and work in accordance with the Health and Safety regulations, reporting any faults to the Maintenance and or Operations Manager as well and entering maintenance issues onto Alacer.
  • Show a constant united front of Management to the staff.
  • To complete a full handover with the Operations Manager communicating directly where possible otherwise full details as appropriate in the DM file and email.
  • To take overall personal pride in appearance and work performance.

Qualifications and Skills

  • Degree or Higher Diploma in Hospitality Management or other related field.
  • Computer Knowledge- MS office
  • Minimum 2 years work experience in a 2 to 4 Star Hotel as a Duty Manager or Asst. Operations Manager.
  • Excellent communication and customer friendly skills.
  • Welfare Administration, public relations and conflict resolution

How to Apply

Interested and qualified candidate should forward their up to date CV’s & application letter  to:[email protected]

Application Deadline  12th May, 2016.

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