Hotel Jobs in Lagos at Apata & Ascott Limited

Apata & Ascott Limited, is currently seeking to employ smart and suitably qualified candidate with adequate knowledge of trends and business acumen in Nigeria’s hospitality sector, to fill the positions below:

Job Title:
Hotel Business Development Officer
Duties and Responsibilities

  • Servicing and managing existing customers.
  • Follow up sales leads and prospects.
  • To drive and generate new accounts and establish new customer base
  • Ensure total coverage of all assigned customer base to maximize all opportunities on a scheduled basis.
  • Conduct occasional market review to ascertain the level of demand for the hotel’s products and services
  • Serve as the bridge/intermediary between the hotel and its current market and potential markets.
  • Monitor competitors’ activities and products towards improving the organization’s market share.
  • Identity opportunities for improvement in the volume of sales and market share
  • Continually improve marketing skills, knowledge and ability
  • Identify opportunities for product development and process improvement
  • Update regularly knowledge of Larex Hotels International. business, products and services
  • Maintain accurate and up-to-date sales data and follow up on outstanding premiums and renewals
  • Maintain and develop good relationship with customers through personal contact and monitor feedback
  • Assist with other relevant duties as may be assigned towards achieving set sales objectives
  • Continually drive existing and identify new markets for the hotel.
  • Support with office administrative and marketing functions within the hotel/

Competence Requirements
Core Skills:

  • Business intelligence
  • Marketing skills
  • Collaboration
  • Communication & Inter personal


  • Research & Strategy
  • Negotiation & Persuasion
  • A deep understanding of marketing principles
  • FPC/personal productivity tools – Words for windows, Excel, and PowerPoint ,Mailing Social media marketing/Google
  • SEOs

Generic Skills:

  • Critical and analytical reasoning
  • Creativity/Innovation
  • Goal oriented
  • Positive attitude and energetic
  • Ability to work under pressure
  • Resilience Tenacity and Integrity
  • Initiative and pro active


  • A Bachelor’s degree in Marketing, Business Administration or any related field from a reputable institution

Minimum Experience

  • Two (2) years experience as a corporate marketer with good knowledge of hospitality industry trends.
  • Professional Membership
  • Membership of relevant professional association is advantageous

Job Title: Hotel Operations Manager
Job Description

  • A smart and articulate Business Development Officer with adequate knowledge of trends and business acumen in Nigeria’s hospitality sector.

Duties and Responsibilities

  • Support and work with all Head of Departments in all aspects of running this hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Inspecting all departments with their respective Manager’s for cleanliness, ambienc service readiness, staff grooming & hospitality culture.
  • Monitor the co-ordination between all departments for smooth & efficient operation
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Meet all dept. heads to review & train the staff to upkeep the human capital.
  • Identifying staff learning needs and assisting with development
  • Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
  • Conduct weekly meeting with marketing people for enquiry and follow up to gro the business.
  • Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.
  • Be available on call 24 hours a day to resolve any urgent problems or emergencies.
  • Responsible for the overall management of the operation of the hotel.
  • Conduct regular operations team meeting with all HOD daily/weekly to discuss routine operational matters, sales targets, Guests feedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM.
  • Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant/GRM guidance to be taken wherever required.
  • Monitor the purchase/indent/requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors/suppliers etc).
  • Inspect stores (F & B / Kitchen) to check the stock in hand (quality, per stock leve expiry etc) with the F & B Manager & Chef.
  • Dealing with Suppliers/Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter.
  • Inspecting all departments for SOP implementation.
  • Any other duties assigned.

Competence Requirements
Core Skills:

  • Understands customer needs
  • Communication
  • Team motivation
  • Understands hotel financial performance
  • Ability to track and measure staff performance
  • Ability to create a positive environment
  • Delegation skills
  • Enforcing standards and procedures
  • PC/personal productivity tools – Words for windows, Excel, and PowerPoint

Generic Skills:

  • Analytical thinking
  • Creativity/Innovation
  • Resilience
  • Integrity
  • Pro-activity
  • Ability to work under pressure


  • Three (3) years experience as an operations manager or similar position preferably in a 2 to 4 Star Hotel.

How to Apply
Interested and qualified candidates should send their CV’s to: [email protected]

Application Deadline  16th June, 2016.

Interview and Assessment Date  6th June, 2016.

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind


in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.