Head of Operation Vacancy at SENCE Limited

Skill Enhancement Centre (SENCE) Limited – We are a Business Consultancy firm focused on small/medium businesses.

Our goal is to provide our clients with the support they need to grow their businesses by providing them with value-added and convenient services in a friendly atmosphere.

We are recruiting to fill the position below:

Job Title: Head of Operation

Job opening ID: 223
Location: Lagos
Job type: Full time

Job Summary

  • The operations manager at Organization is required to oversee and take responsibility for all the activities which contributes to the effective operations process that converts input to output.

Essential Responsibilities

  • Others may be assigned.
  • Ensure efficient systems are in place to enable Organization attain its objective of maximum productivity
  • Create a conducive work environment which supports work creativity and vitality
  • Enhance the operational procedure, systems and principles in the area of information flow and management, business process and reporting
  • Improve the operational systems, processes and policies in support of Organization’s vision and mission specifically to support better management reporting, information flow and management, business process and planning.
  • Supervise customer service and ensure that they are in line with customer satisfaction objectives
  • Plan store layouts, and design displays.
  • Ensure that all filing, both paper and electronic, complies with the data protection guidelines.
  • Direct and coordinate activities of businesses concerned with the production, pricing, sales, and/or distribution of products.
  • Contribute to short and long-term company planning and strategy as a member of the management team
  • Serve as primary liaison to legal counsel in addressing legal issues e.g. copyright, antitrust, governing instruments, partnerships, licensing etc.
  • Provide IT systems support to staff, undertake and liaise with external IT consultant to ensure the good maintenance and operation of the IT network and website.
  • Liaise and negotiate with external suppliers – including equipment lease agreements, insurance renewal and regular office checks fire safety, maintenance, tidiness.
  • Liaise with our office landlords (re lease renewal etc) and attend tenants’ meetings.
  • Manage operations staff, preparing work schedules and assigning specific duties.
  • Raise budget to fund operations, maximize investments, and increase efficiency.
  • Coordinate the movement of goods into and out of production facilities.
  • Perform sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory.
  • Recommend locations for new facilities or oversee the re-modelling of current facilities.
  • Drive initiatives in the management team and company that contribute to long-term operational excellence.

Knowledge and Skill Requirements

  • Possession of an outstanding working experience in addition to qualifying degree, such as bachelor’s degree in a relevant field
  • Good team motivator.
  • Team work – Effectively communicates to delegate responsibilities using interpersonal skills.
  • Accuracy and punctuality – Precise with details and facts.
  • Excellent computer skills and proficient in excel, word, outlook, and access
  • Excellent communication skills both verbal and written
  • Knowledge and experience in organizational effectiveness and operations management implementing best practices.
  • Work experience: 4 – 6 years
  • Sufficient organisational skill and ability to carry out multiple and intricate tasks
  • Prior familiarity with operational management principles and adequate exposure to the use of computer applications
  • Strong analytical and problem solving skill.
  • Effective communication skill
  • Strong initiative and leadership.
  • Understand customer needs.

Competencies:

  • Decision making- Having the ability to reason swiftly and make prompt decision authoritatively and wisely after adequately contemplating various available courses of action.
  • Excellent people manager – Persuader, influencer, leader, negotiator and delegator of responsibility.
  • Planning and Organising – Ability to develop systems to keep track of information
  • Time management – Being able to establish a systematic course of action to ensure accomplishment of specific objectives and set priorities and timetable to achieve maximum productivity

Person Specification:

  • Quality conscious
  • Passionate for customer service
  • Team worker
  • Meticulous
  • Entrepreneurial
  • Time conscious
  • Problem solver
  • Flexible

Upper Salary Range
Attractive.

How to Apply
Interested and qualified candidate should:
Click here to apply

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Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

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