Graduate Customer Service Representatives Jobs at System Waves Technologies

System Waves Technologies is hiring Graduate Customer Service Representatives
System Waves Technologies is a subsidiary of Superstakers Entertainment Company. System Waves Technologies is an information and Communications Technology (ICT) firm located in the heart of Lagos, Nigeria.

Job Title:  Customer Service Representatives

Job description

  • Greet customers warmly and ascertain problem or reason for calling.
  • Inform customer of deals and promotions.
  • Advise on company information.
  • Use telephones to reach out to customers.
  • Close out or open call records.
  • Handle changes in policies or renewals.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.
  • Suggest solutions when a product malfunctions.
  • Place or cancel orders.

Requirements

  • A degree/HND in English Language, Mass communication, Literature-in-English,  Journalism, History and International Relation or any other related course of study
  • A minimum of 1yr working experience
  • Must be resident in Lagos

Desired skills

  • Good communication skill
  • Problem solving skill
  • Understanding
  • Good interpersonal Relation skill
  • Patience

How to Apply

All qualified applicants should send their resumes and applications to [email protected]

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