Front Desk Manager Job in Lagos at Angelo Consults

Angelo Consults – Our client, a player in the ‘Dance/ Studios’ industry, requires a qualified professional to provide secretarial, clerical and administrative support between the company, departments, employees and clients; ensuring that the proper channels are maintained in communication in an effective and efficient manner.

We are recruiting to fill the position of:

Job Title: Front Desk Manager

Location: Lagos

Job Functions

  • Customer Relations and Visitation Management
  • Responsible for welcoming and greeting visitors either in person or on the telephone; answering or referring inquiries.
  • Welcomes on-site clients, determines nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access, monitoring logbook and issuing of visitor badges when required.
  • Answers questions about organization and provides callers with address, directions and other information.
  • Maintaining good relationship with both internal and external customers.
  • Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department.
  • Relate with customers by telephone or in person to provide information about the company’s products and services and also obtain details of complaints.
  • Refer unresolved customer grievance to designated departments for further investigation.
  • Perform other related duties as required

Educational Qualifications

  • Ordinary National Diploma (OND) or Equivalent: Art, Administration, Sciences or Social Science related courses.

Relevant Experience

  • Minimum of 0 – 3 years relevant experience.
  • Good phone skills, professional demeanour, previous customer service experience strongly desired.

How to Apply

Interested and qualified candidates should send their Application letter and CV’s to: [email protected]Kindly place your cover letter in the body of your email. Kindly quote – Front Desk Manager in the subject area of your email.

Application Deadline  23rd June, 2016.

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