Etisalat Nigeria Job for a Special Projects Manager

Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

We are recruiting to fill the vacant position below:

Job Title: Manager, Special Projects (Managed Services)

Location: Abuja

Job Summary      

Manage vendors, contract execution and strategic projects; ensure vendors deliver all contractual obligations and commitments based on agreements in line with operational service level agreements (SLAs) and management of operational expenditure within budgetary provisions.

Principal Functions     

  • Monitor vendor performance against evaluation criteria defined within contracts.
  • Oversee Etisalat contracts SOWs/ SLAs and design documents, evaluate/monitor vendors’ compliance to contracts.
  • Collaborate with key vendor leadership personnel to provide continuous process improvement.
  • Provide feedback on contracts loopholes and participate in the negotiation of new contracts and changes to existing contracts.
  • Escalate major vendor issues to the Director, Network Operations for resolution.
  • Maintain a strong relationship between vendors and Etisalat related stakeholders to ensure goal alignment, flexibility and productivity of the vendor
  • Mange the vendors to deliver on job training (OJT) to enhance Etisalat teams competencies.
  • Manage and analyze RFP technical evaluation in vendor selection process to achieve optimum technical capability as a key vendor selection criterion.
  • Manage and evaluate vendor invoices credibly to align with contract/ service availability and quality
  • Manage operational expenditure and monitor spend within approved budget.
  • Manage strategic operational projects such as conducting financial analysis that compares the benefits and risks of budding Etisalat business decisions.
  • Ensure vendors provide service and support as outlined in the EOT contract terms in order to achieve performance and Etisalat strategic goals.

Educational Requirements

  • First degree in Communication/Arts/Engineering or any relevant discipline.

Experience, Skills & Competencies 

  • Six (6) to Eight (8) years’ work experience with at least two (2) in a in a role that involves management of OPEX expenditure, budget, contracts and vendors.
  • Business Application Knowledge
  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Team work
  • Customer Focus
  • Service Continuity Management, Monitoring and Control
  • Project Management
  • Contract Management
  • Change Management
  • Communication
  • Problem solving
  • Leadership and People Management

How to Apply
Interested and qualified candidates should:
Click here to apply

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