Decision Solutions Assistant Job Vacancy At Multipro Enterprises Limited

Company Overview

Multipro Enterprises Ltd: A member company of Tolaram Group in Nigeria, Multipro was founded in 1997 and has its head office in Lagos with operations across Nigeria. The Company’s core business is selling and distribution of a No.1 Instant Noodles and other leading consumer brands in Nigeria. Multipro’s strength lies in its exceptional human resource team whilst using their local knowledge and ability to manage an equally robust logistics network. Today, Multi Pro has 6 regional offices in Nigeria that manage the entire business.

Applications are hereby invited from suitably qualified candidates for the Decision Solutions Assistant Job Vacancy At Multipro Enterprises Limited

Job Title: Information and Decision Solutions Assistant


Job Field
ICT, Computer

Job Summary
The candidate will be part of Information and Decision Solutions team whose responsibility is to support to different Sales professionals by ensuring smooth business operations through different software solutions. The candidate should have good communication skills (particularly on the Nigerian Languages and ability to identify problems based on the severity. The person needs to be conversant with IT/Computers with ability to do multi-tasking and work well under pressure.

Main Roles & Responsibilities
Provide zonal support on Software Solutions.
Create and manage incidents on Help Desk solution by ensuring correct category and severity.
Coordinate with team and other 3rd Party Vendors.
Create and manage master data in system
Escalate the incidents to higher levels on breach of SLA.
Monitor and track all the incident till closure
Prepare/Generate weekly updates.
Create and maintain knowledge base in the system.
Support Problem Management Team
Support Change Management Team

Qualification and Experience
Candidates having 1-3 years of experience are required to apply for this post.
A Degree/HND is a must.

Key Competencies
Organizational skills
Interpersonal skills
Communication skills
Enthusiasm to continuous learning

Qualified Persons should forward their CVs to [email protected]

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind


Get a Job Today with Joblanda

Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

joblanda gif

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.