Danish Refugee Council (DRC) Job for a Programme Development and Quality Manager (PDQM)

The Danish Refugee Council (DRC) is the process of scaling up and emergency programme in Nigeria focusing on responding to the huge humanitarian needs and challenges in the North East of Nigeria. Nigeria’s northeast is currently experiencing a significant humanitarian crisis, which has been the result of the ongoing-armed conflict between Boko Haram, the Nigerian military and the Multi-National Task Force in the north-east.

DRC operations will initially focus on Borno and Adamawa States where DRC focus on meeting the basic needs (protection, WASH, food security and shelter) of urban caseloads and displacement camps, as well as establishing access to affected areas that have opened in recent months.

We are recruiting to fill the position below:

Job Title: Programme Development and Quality Manager (PDQM)
Yola, Nigeria with regular travel to field locations within Borno, and other parts of Adamawa States – this is a non family duty station.
Start date: ASAP
Overall Purpose of the Role

  • Under the supervision of the HOP, the PQDM is responsible for the coordination and management to key program processes, particularly in proposal development, grants management.
  • Ultimately s/he contributes to increased programme quality by ensuring program coherence, implementing standards and appropriate learning from lessons learnt across the country programme.
  • The post holder may require some travel within and outside of Nigeria for various internal and coordination meetings, training, workshops, and other events fitting with the role.
  • H/She coordinates with HoP and relevant managers to ensure timely reporting to donors, developing and implementing Core Humanitarians Standards (CHS) within Nigeria country programme and contributing to donors and DRC’s internal compliance.

Internal Key Stakeholders:

  • Head of Programme, Regional PQDM, Country Director, DDG Head of Programme, Safety unit and Programme managers

External Key Stakeholders:

  • Other actors present within DRC’s area/sectors of intervention including IRC, NRC, Save the Children, Mercy Corps ACF and MSF + OCHA, IOM another UN collaborates as well as Local authorities at Maiduguri and field level


  • Support the roll out of organizational tools, mandate, values, promotes accountability and high performance, encourage a team culture of learning, creativity and innovation.
  • Support country offices in adherence to donor guidelines and compliance.
  • Ensure proactive, effective and timely communications, visibility and knowledge management within DRC and to external publics in coordination with Head of Programme.

Program Development and Technical Support:

  • Work closely with the HOP, Project Managers and Technical Managers/Coordinators to design competitive final proposals responsive to donor guidelines and requirements
  • Coordinating with country and sub-offices on the delivery and timely submission of reports.
  • Technically support teams in the capacity building and management of grants and awards
  • Support the reviewing of proposals for consistency with the requirements of solicitations, requests or calls for proposals, predicting or preventing bottlenecks in the proposal development process and securing the necessary information to complete process.
  • Support the Country Office(CO) in ensuring that the proposal development process takes into consideration the mainstreaming of CHS, global cross cutting themes such as Age, Gender and Diversity, and lessons learnt from previous programming.
  • Support the country and sub-offices to ensure the inclusion of programmatic DRC Nigeria strategies standards and policies in the program development process.

Grants Management:

  • Support the CO in ensuring maintenance of a robust Grants Management system
  • Working with Finance and Administration, oversee tracking and measurement of grants burn rates, providing timely alerts on non-performance but also green flags for accomplishments.
  • Ensure key award processes are in place and that relevant staff are aware of programmatic, financial and compliance requirements.
  • Ensure quality control of reports, in relation to donor requirements and consistency between narrative and financial reports.
  • Facilitate the tracking of the overall program portfolio with donors and monitor investments/income from donors.
  • Provide oversight in the review of strategic donors’ grants on a regular basis including management tools analyzing original plans and log frames against achievements.

Communications and Reporting:

  • Contribute to the production of high quality program progress reports as per donor and DRC requirements.
  • Ensure the PDQ team (working with the M&E Units) generates, documents, disseminates and communicates program stories, relevant best practices and key lessons; to donors, local authorities and other humanitarian and development partners.
  • Ensure relevant communications tools and strategies are in place and all key staff involved in generating communication items are well versed with the tools/strategy and complying with its requirements.
  • Ensure that program reporting needs, formats and timelines are updated and shared with all relevant staff.

Reporting Line:

  • The Program Quality and Development Manager (PQDM) reports to the Head of Programme
  • The responsibilities listed in the JD are not exhaustive and may be readjusted per operational needs but will remain in line with the overall purpose of the role.

Your Qualifications

  • University degree in International Development, DRR related studies, Social Science, Grants Management or relevant field
  • Minimum 2 years working experience in similar job at international level
  • Minimum 3 years working experience with refugees, IDPs, returnees in complex conflict context
  • Excellent analytical skills, commitment to gender equality/equity
  • Demonstrated skills in application of humanitarian tools and standard in past works
  • Representation skills and excellent communication and reporting writing skills
  • Fluency in English (written and spoken) is essential
  • Working experiences with various donor funded projects especially ECHO, OFDA, DFID, FFP and other humanitarian donors
  • Working experience in UN funded projects such as UNICEF, OCHA, UNHCR, WFP
  • Willing to travel regularly to rural/remote project sites
  • Willing to live in shared accommodation with basic living conditions
  • Ability to work well in unstable security environments, and under significant administrative and programming pressures.
  • Desirable: Previous experience in Nigeria or similar conflict context
  • Minimum 2 years’ experiences in the field of NFI, Shelter, WASH and demonstrated skills in planning and management of nonfood distribution
  • Experience in humanitarian policy advocacy works in conflict affected countries
  • Demonstrated skills in problem solving
  • Innovative, flexible and high adaptability skills in hardship location;


  • Contract: 1 year contract renewable depending on programme and funding
  • The position is placed at Level A14
  • The salary and other conditions in accordance with DRC’s Terms of Employment for Expatriates, which can be found on our website under Vacancies.


  • Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.
  • We only accept applications sent via online.
  • Please forward the application and CV, in English through the online application
  • If you have questions or are facing problems with the online application process, please contact [email protected]
  • Only motivated applications that address the stipulated duties and meet the required qualifications sent together with a CV will be considered. Please provide references, but do not attach any written recommendations.
  • Only applications sent through DRC’s website under the vacancies section will be considered.
  • We encourage all qualified candidates to apply, irrespective of age, nationality, race, gender or age.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline: 5th March, 2017.

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