iflix is YOUR collection of TV shows & movies that you can stream or download, anywhere, anytime, on any device, on your terms for an incredibly low price.
Imagine being able to access a crazy huge selection of your favourite shows, THOUSANDS of hours or TV and movies from all over the globe. Shows from Hollywood and Hong Kong, Seoul and Shanghai, Thailand and Tokyo… And imagine being able to watch it whenever you want, wherever you want, 24/7 on your phone, laptop, tablet, TV…whatever…all for less than the price of a pirated DVD. That’s iflix.
Job Title: Customer Engagement Officer
- * Provide consistent, superior support to every customer by utilizing all available tools and resources (even if that & tools is the customer him/herself)
- * Manage and monitor fan interactions in a timely manner with an attitude that’s distinctively iflix. We want someone who’s fun, someone who is a raconteur at heart – a person that can tell stories in a cool, iflix way
- * Demonstrate the desire and initiative to continue learning new and relevant product and technical information as iflix evolves into a force to be reckoned with.
- * Demonstrate flawless communication skills be it verbal, and most importantly… WRITTEN.
- * We’re looking for someone who can interact with users and tend to their every query and demand
- * Relationships are important to us, so having very good people skills is non-negotiable.
- * You must be familiar with the online/digital landscape, so you can provide technical solutions
- * An insatiable appetite for learning and need to move at light – nay, ludicrous speed.
- * You think change should happen NOW NOW NOW!
- * You don’t mind picking up where someone left off, saying “I’ll do it!”