Customer Service Job Vacancy At Adexen

Adexen Recruitment Agency is looking for an CAO Customer Service for a global enterprise with core competencies in the fields of healthcare, agriculture and high-tech polymer materials.

Adexen Recruitment Agency is looking for an Executive Assistant for a global enterprise with core competencies in the fields of healthcare, agriculture and high-tech polymer materials.

Company

Our Client is a global enterprise with core competencies in the fields of healthcare, agriculture and high-tech polymer materials.

CAO Customer Service

Job description

  • Coordinate 36 months rolling forecast delivery plan with customers, seeking to continuously improve forecast accuracy
  • Manage the relationship with the key accounts logistics and purchasing teams
  • Closely cooperate with product supply to ensure proper demand planning is in place and to ensure products are delivered within agreed terms
  • Contributes to the achievement of the overall annual business sales objectives by ensuring all customer needs are being met
  • Monitor product shipments to customers and respect of delivery terms
  • Act as first contact for customers for incoming demands as well as proactive communication for all shipment related matters
  • Escalate to CAO and sales managers delivery and forecast related issues, answering customer complaints and proposing solutions in partnership with CAO Head
  • Elaborate and monitor specific process KPIs and identify and propose process improvement measures
  • Monitor product availability and manages safety stock levels
  • Open and maintain customer accounts
  • Monitor specific legislation development impacting our product distribution
  • Monitor credit and track payments by distributors in partnership with finance organizations
  •   Assist the head of CAO with project related activities

Requirements

  • Strong customer focused communication skills
  • Strong planning and organizational skills
  • Good mastery of English and French
  • Excellent analytical skills
  • BA or equivalent degree and 3 to 5 years of work experience, preferably in international logistics
  • Basic knowledge of SAP and APO tool
  • Advanced knowledge of MS Excel and MS Access
  • Knowledge of statistical methods
  • Basic negotiation skills
  • Ability to operate in complex environments with multiple contacts

Method of Application

To apply for this position, click here

GET JOB ALERTS
in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind

*


Get a Job Today with Joblanda


Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

joblanda gif

GET JOB ALERTS
in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.