Customer Care Service Officer Job in Lagos at S&S Hotels and Suites

S&S Hotels and Suites remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.

Described as an urban oasis, this luxury boutique hotel nestled in the heart of Victoria Island, the business capital of Lagos, offers unique style, spacious guestrooms and suites and especially gracious services that make it an ideal getaway spot for business and leisure travelers alike.

We are recruiting to fill the position below:

Job Title: Customer Care Service Officer
Job Description

  • Serves customers by providing product and service information.
  • Resolving product and service problems.

Attracts potential customers by answering product and service questions:

  • Suggesting information about other products and services.
  • Determining the cause of the problem;
  • Selecting and explaining the best solution to solve the problem;
  • Expediting correction or adjustment; following up to ensure resolution.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint;

How to Apply
Interested and qualified candidate should send their Cover note and CV’s to: [email protected]

Note: Do not call, qualified candidates will be contacted after CV’s review

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