Current Jobs at Zeina Suites

Zeina Suites-The hotel is recruiting in Lekki Phase One, Lagos and Maitama, Abuja for the roles below. Salary packages are competitive, negotiable and in line with industry standards.

 

 

Job Title: Hotel General Manager (2 Slots)

Locations: Lekki Phase 1, Lagos & Maitama, Abuja.

Job Description (HM08)

  • Driving the business of the organisation
  • Developing and implementing marketing strategies for growing the business
  • Ensuring customer satisfaction at all times
  • Ensuring proper accountability of all hotel revenues and expenditures
  • Resolving customer issues in line with hotel policies and Industry standards
  • Establishing and maintaining communication channels with customers to ensure customer retention
  • Motivating staff for exceptional productivity and customer satisfaction
  • Maintaining statutory and regulatory interface to ensure compliance
  • Maintaining the right ambience for optimal performance

Requirements – Skill, Abilities, and Knowledge

  • Possession of Higher National Diploma/Degree and at-least 5 years work experience in a hotel setting. Further qualification in hospitality management is an added advantage
  • Computer Literacy
  • Self-motivating
  • Good crisis management skills
  • Knowledge of local environment and Industry dynamics is key
  • Excellent communication skills

 

 

Job Title: Receptionist (6 Slots)

Job Description (FD08)

  • Receiving guests to the hotel as the first point of contact.
  • Attending to guests professionally to address all enquiries
  • Receiving and maintaining guest reservations
  • Building good relationship and rapport with guests for customer satisfaction
  • Keeping clear and comprehensive records of guest room bookings and all billings for proper accountability
  • Maintaining orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times
  • Attending to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly
  • Reporting customer service issues promptly to the Manager to avoid service failures
  • Other duties as assigned by hotel manager/management

Requirements – Skill, Abilities, and Knowledge

  • Possession of at least Ordinary National Diploma with minimum of 2 years experience in a similar job
  • Excellent customer service skills
  • Good interpersonal skills
  • Excellent communication skills
  • Must be smart looking and orderly at all times
  • Ability to remain polite and calm at all times including when under intense work pressure

 

 

Job Title: Bartender (4 Slots)

Job Description (BT08)

  • Responsible for the hotel Bar reporting to the Manager.
  • Mixing and serving both alcoholic and non-alcoholic drinks for patrons of bar following standard recipes and procedures
  • Maintaining the right ambience at all times to ensure guest comfort and satisfaction
  • Ensuring that all bar stocks and sales are properly accounted
  • Working in collaboration with other bar/hotel staff to achieve synergy in customer service delivery

Requirements – Skill, Abilities, and Knowledge

  • Possession of at least Ordinary National Diploma with minimum of 1 year post qualification experience in a similar job or 2 years experience in a similar job.
  • Knowledge of alcoholic and non-alcoholic beverages
  • Experience serving drinks in bars and hotels
  • Exhibit excellent customer service skills.
  • Good interpersonal skills.
  • Must be smart and orderly at all times.
  • Good crisis management skills.
  • Ability to remain calm under intense customer pressure

 

 

Job Title: Hotel Chef/Cook (4 Slots)

Job Description (CC08)

  • Cooking/preparing the provided menu of the Hotel
  • Inspecting supplies, equipment, and work areas for cleanliness and functionality
  • Planning menus and ensuring uniform serving sizes and quality of meals
  • Developing recipes and determining how to present the food
  • Ordering and maintaining inventory of food and supplies
  • Monitoring sanitation practices and follow kitchen safety standards
  • Sanitizing food preparation and serving areas
  • Preparing, arranging and serving food to waiters for distribution
  • Placing orders for food supplies when available food is getting low
  • Getting customers’ orders and preparing food according to menu standards
  • Any other job that may be assigned to you by the Manager from time to time

Requirements – Skill, Abilities, and Knowledge

  • Minimum of 2-5 years experience in a similar job
  • Knowledge of industry standards and practices in food preparation
  • Knowledge of local and international dishes and flavours to cater for different segments of the market
  • Passion for cooking
  • Proficiency in the use of kitchen equipment
  • Ability to work with little or no supervision
  • Ability to integrate into a team

 

How to Apply:
Interested and qualified candidates should send their applications and CV’s to: [email protected]

 

Application Deadline: 1st September 2017

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