Current Job Openings at Gilead Pharmaceuticals Limited

Gilead is a Limited Liability Pharmaceutical Company Registered in Uganda in 1999. The company has both a retail and and Import/distribution division; the former has a large network of retail outlets in Uganda.

Gilead Pharmaceuticals Limited is recruiting to fill the job positions below:

Job Title: Wellness Advocate
Job Description

  • Maintain call quality to ensure effective communication with each member
  • Telephonically engage and enroll members in health coaching program
  • Telephonically contact enrolled members to provide consultations supplying evidence based information in member’s activation centric call plan
  • Assist members’ progression through the stages of behavioral change
  • Ability to empathize, motivate, and encourage people toward healthy changes, regardless of culture, religion, or economic background
  • Ability to communicate and interact with individuals at varying skill levels, educational and cultural backgrounds
  • Assist member in forming solutions for identified problem(s) area
  • Co-define and determine realistic goals with member of identified problem(s)
  • Foster and develop an environment of individual responsibility
  • In collaboration with various healthcare professionals, develop an individualized plan to maximize each member’s ability to adhere to a health plan
  • Assist members to use existing skills and help develop new skills to enhance successful lifestyle goals
  • Willingness to teach, learn and be open to new and innovative ways of delivering lifestyle prevention services
  • Demonstrates a commitment to continuing professional development
  • May act as a resource for others within the department
  • Work closely with a members’ assigned case manager to coordinate care and programs
  • May provide administration of onsite wellness activities
  • Perform any other job-related instructions as requested, with or without reasonable accommodation
  • Perform any other job related instructions, as requested

Education / Experience: 

  • Bachelors of Science/Arts degree in a Health-related discipline with at least 2 years of experience in counseling, health education and/or patient care is preferred OR significant professional credentials and/or work experience in related fields (CRT or RRT, CHES, alcohol/drug counseling, nursing, social work etc.) with four (4) years of healthcare experience
  • Minimum of two (2) years of experience and training with motivational interviewing is required
  • Minimum of basic knowledge of disease prevention (cardiovascular and diabetes) and basic understanding of exercise principles, nutrition and weight management, exercise, stress reduction, smoking cessation is preferred
  • Experience with computer and web-based applications to manage consumer data is preferred

Required Competencies / Knowledge / Skills: 

  • Intermediate computer skills
  • Proficient in Microsoft Word and Excel

Knowledge & Skills: 

  • Excellent Communication skills
  • Excellent time management skills
  • Ability to work independently and within a team environment
  • Familiarity of healthcare field
  • Critical listening and thinking skills
  • Proper grammar usage
  • Proper phone etiquette
  • Customer service oriented
  • Ability to create and utilize reference tools
  • Ability to be flexible
  • Extensive work experience within own function

Licensure / Certification: 

  • Certified in a nationally recognized coaching program, such as Tobacco Treatment Specialist (TTS) or must complete certification within one year of becoming employment

Job Title: Training & Development Specialist
Job Description

  • Conducts training classes for employees in support of University Hospitals’ services, applications and systems to educate and provide continual learning for employees.
  • Responsible for scheduling, communicating and arranging logistics for courses offered. Keeps training documentation current through review and edits.
  • Aligns work with Customers, Process, Knowledge, HR Performance Management, and Community
  • Initiates and maintains positive relationships with patients/customers.
  • Creates relationships with internal colleagues to drive measurable change
  • Gathers and summarizes course evaluations to provide data for review by senior level trainers to determine effectiveness of training.
  • Conducts training courses, both on-site and on-line, for complex applications and systems to include lectures, group presentations, and hands-on classroom-based sessions.
  • Assists in writing training material from business area and subject matter input.
  • Reviews training materials with senior level trainers and/or instructional designers and business area subject matter experts to ensure the material is accurate and reflects current product features.
  • Grants access to applications upon completion of required training.
  • Gathers and summarizes course evaluations for sessions personally facilitated to provide data for review by senior team member to determine effectiveness of training and any needed updates to curriculum.
  • Keeps informed of and maintains proficiency with University Hospitals services, policies and procedures.


  • Actively uploads key knowledge objects to knowledge repository for use by other associates. Strives to create, leverage, and communicate structured, repeatable, improvable processes to IT&S.
  • Presentation skills to train and educate employees on technical material and applications.
  • Beginner to intermediate level experience with MS Word, Outlook and PowerPoint.

Performance Management: 

  • Initiates and maintains positive relationships with co-workers
  • Takes responsibility for self-development and supports a learning environment
  • Provide clear points of contact; create and maintain environment that fosters open, honest and transparent dialogue
  • Commitment to work collaboratively prior to escalation. Be available and responsive

Must possess: 

  • Basic communication skills to develop training manuals and procedures.
  • Basic interpersonal skills for interacting with all levels of employees.
  • Comprehension skills for understanding products and applying knowledge to presentations.
  • Personal computer and business solutions software skills.
  • Basic analytical, organizational and time management skills.
  • Ability to prioritize and meet deadlines by working both independently and as part of a team.


  • Two or more years of training delivery experience
  • Experience working with company software, systems, applications and network products
  • Experience working with communications practices, principles and procedures for both on-site and on-line presentations.


  • Ability and desire to actively pursue learning opportunities in the technical/engineering and training fields

Education Requirements: 

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, Education or related field or RN Licensure required

Preferred Qualifications: 

  • This position is to support a large project deploying technology to implement a new patient registration, scheduling and financials application.
  • The trainer will be training on the average of 4-5 days a week and will need to be willing to work a variety of shifts to support the 24/7 needs of our end user organization. Care will be given to provide advanced notice of schedules for planning purposes.
  • This position gives a new employee a great opportunity to work closely with roles that touch our patients and will provide great exposure to our organization.
  • A desire to be in the classroom and professional classroom delivery is required.

How to Apply

Interested and qualified candidates should send their applications and CV’s to: [email protected]

Note: Only shortlisted applicants will be contacted

Application Deadline  10th November, 2016.

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