Citibank Nigeria recruitment for Electronic Banking Officers, August 1st 2016

Citibank Nigeria Limited, the leading global financial services company, provides consumers, corporations, governments and institutions with a broad range of financial products and services.

Citibank is recruiting to fill the position below:

Job Title:  Electronic Banking Officer
Primary Location: Nigeria,Lagos
Education: Bachelor’s Degree
Job Function: Product Management
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 16049773

Electronic Banking is the mechanism that allows customers to manage, manipulate and monitor their financial information by reviewing electronically delivered account statements as well as allowing instructions to be transmitted to Citi remotely from client offices via the Internet.
As a department we are responsible for ensuring new customers are installed and trained on CitiDirect BE, BE Mobile, Tablet and CitiConnect (CFX) and existing customers are successfully migrated from legacy systems to CitiDirect, as well as providing technical support to our clients on all Electronic applications, including local regional applications. The Electronic Banking Services Head is requested to:

• Work with clients to implement file automation solutions which link their ERP/treasury management systems with CitiDirect in order to transfer payment files and receive statement data over a secure connection.
• Achieve monthly and weekly goals for investigation resolution.
• Identify incidents or developing situations such as outages that could potentially lead to client complaints and alert management accordingly.
• Represent EBS in cross-departmental meetings, knowledge forums and client conference calls as required.
• Perform quality and Control reviews on all Electronic Banking Systems and processes
• Provide our clients with trusted advice that will enable them to fully appreciate the capabilities of Citi’s electronic product range.
• Ensure full and detailed testing of files and connections are complete before customer is considered active.
• Complete Training and Support of CitiDirect, Be Mobile, CitiDirect Tablet and related electronic banking systems etc
• Provide in-depth training to clients explaining the technical, functional and business capabilities of CitiDirect, training to be delivered either remotely or onsite with the client.
• Provide first and Second level and technical support in respect of all EB applications.

• At least 5 years of working with various forms of electronic banking platforms and interfaces or core transaction processing channels and in developing and leading a skilled team.
• Understanding of technical electronic banking infrastructure, testing and ACH and Funds Transfer processing platforms, thorough appreciation of the functioning of various clearing frameworks.
• Strong Banking and extensive Cash management product knowledge.
• Knowledge, appreciation and understanding of operating within Citi in different functional areas.
• Experience working with ERP platforms rollouts for local and international clients locally and internationally

• Degree in Information Technology or related discipline
• Strong communication, interpersonal skills
• Very good knowledge of English
• Graduate of an acceptable university, preferably from engineering, management information systems, business administration, economics,

• Good knowledge of Windows and Java applications
• Strong Technical background
• Drive and ability to take initiatives independently
• Ability to get things done and question if things can be done in a better way
• Flexible in the tasks that have been assigned and to be able to prioritize accordingly
• Good understanding of software development, testing and release management
• Strong Internet application knowledge
• Strong network/infrastructure knowledge
• Information technologies experience is a plus

How to Apply
Interested and qualified candidates should Click Here to Apply 


Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Citi is an Equal Opportunities Employer

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind


Get a Job Today with Joblanda

Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

In order to drive individual and collective economic growth, we also disseminate information about scholarships and educational opportunities as well as events and initiatives that can help people advance to a better career. We want to assist people In gaining the tools and information they need to live a better life, and we know that finding a great career is vital to accomplishing that goal.

joblanda gif

in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.