Call Center Agent Job in Lagos at Office Everything Nigeria Limited

Office Everything brought to you by United Technical Projects (Nigeria) Limited, gives you a choice of world class paper, stationery, computer and other office equipment related products.

We are recruiting to fill the position of:

Job Title: Call Center Agent

Location: Lagos

Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Generating leads for the company.
  • Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Requirements

  • Proficiency in the use of social media.
  • Ability to multi task.
  • Experience in call center is preferred with minimum of 1 year relevant work experience.

How to Apply
Interested and qualified candidates should send their resume to: [email protected]stating the position as subject of mail.

Note: Any mail received not in this format will be disregarded.

Application Deadline 6th November, 2015.

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