Business Developer – Customer Service Job Vacancy at Hotels.ng

At Hotels.ng, the customer is at the centre of everything we do. We aim to produce the best possible customer experience, with the greatest selection of accommodation options, the smoothest, most intuitive process, and the greatest customer service. Our customer service team goes above and beyond to make our customers experience the delight of right.

We WOW our customers with our top notch personal service all day/all week long and we are always looking for new faces to join our team. If you are a born problem-solver with smart and fast solutions in the heat of the moment and you have a passion for friendly service, come help us provide the best in class service to every customer and accommodation/hotel involved in the Hotels.ng experience.

We are recruiting to fill the position below:

Job Title: Business Developer – Customer Service
Location:
Lagos
Job Description

We are looking for candidates who can work with our customer support team in exploiting opportunities and executing different key goals of the department:

  • On a daily basis, you will send a lot of emails and make a lot of phone calls.
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
  • Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, ratebooks, and computers.
  • Provide customers with travel suggestions and information sources, such as guides, directories,brochures, and maps.
  • Contact customers or travel agents to advise them of reservation changes or to confirm reservations.
  • Prepare customer invoices and accept payment.
  • Promote particular destinations, tour packages, and other travel services.
  • Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
  • Confer with customers to determine their service requirements and travel preferences.
  • Determine the availability of space on travel dates requested by customers, assigning requestedspaces when available.
  • Maintain computerized inventories of available passenger space and provide information on spacereserved or available.
  • Make and confirm reservations for transportation and accommodations, using telephones and emails.

Qualifications/Requirements

  • A degree or its equivalent
  • Must possess good customer relationship skills.
  • Must be a computer literate (proficient in the use of Word, Excel, Power Point).
  • Organized, vibrant, energetic and a go-getter
  • Perfect Telecommunication skills multitasking ability
  • Must be able to work under minimal supervision.

Our Offer

  • A unique education in launching and scaling new internet concepts
  • An unparalleled personal and professional growth as our long term objective is to train the next generation of leaders for our future internet ventures
  • part of a highly professional and dynamic team working around the world
  • An attractive salary package

How to Apply
Interested and qualified candidate should:
Click here to apply

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Reports released in early 2016 reveal more than 1.3 million Nigerians suffered job losses during the second quarter of 2015 alone, bringing the country's total unemployment rate to greater than 6 million individuals. In an effort to combat these statistics, staffing and education advancement advocate Joblanda has launched increased efforts to work with those affected by Nigeria's diminishing employment availability.

Joblanda is focused on delivering employment, career, and educational advancement opportunities to Nigerians who are seeking them. Built on the premise of doing more than just collecting and listing vacancies, we also help ensure each vacancy is well-matched to the job seeker by organizing the listings by required academic qualifications, years of experience, and industries of expertise.

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