Current Vacancies at MNSS Limited

MNSS Limited – Our Business Support Services offer a direct route for advice, information and resources aimed at improvement and growth of businesses.

We are recruiting to fill the position below:

 

 

Job Title: Digital Marketing Executive
Location:
 Nigeria

Key Roles & Responsibilities

  • Devising strategies to drive online traffic to the company website.
  • Tracking conversion rates and making improvements to the website.
  • Developing and managing digital marketing campaigns
  • Utilizing a range of techniques including paid search, SEO, SEM and PPC.
  • Overseeing the social media strategy for the company.
  • Managing online brand and product campaigns to raise brand awareness.
  • Improving the usability, design, content and conversion of the company website
  • Responsibility for planning and budgetary control of all digital marketing activities
  • Evaluating customer research, market conditions and competitor data.
  • Review new technologies and keep the company at the forefront of developments in digital marketing.
  • Graphic content design for marketing materials.
  • In charge of e-newsletters and digital correspondences with new prospects.

Accountabilities:

  • Online space. (social media and other forms of digital marketing activity).
  • Implementing strategies for the organizational growth

Job Attributes

  • Must have very strong MS Office experience.
  • Must have strong graphics design knowledge
  • Must be creative in content development
  • Must be a good communicator and have very strong writing skills
  • Ability to think analytically and creatively to identify potential solutions to key issues

Key Interfaces:

  • Business Manager
  • All functional heads and other employees
  • Clients

 

 

Job Title: Client Services Officer
Location
: Nigeria

General Role

  • Manage Special Services (e.g. CMS), Provide assistance in office management with the responsibilities of reception, secretarial services and administrative tasks.

Key Roles & Responsibilities
Corporate Messenger Service (CMS):

  • Managing CMS client database.
  • Sourcing and maintaining supplier/ contractor database.
  • Maintaining relationship with all suppliers/contractors
  • Maintain CMS process documentation
  • Work with Operations/CMS Manager to build new processes when required.
  • Ensure constant communication with CMS
  • End to end delivery of CMS projects
  • Identify risk in CMS and provide solutions
  • To support in matters related to sales and marketing of CMS to clients

Front Office:

  • To maintain close relationship with customers, handle and resolve customers’ complaints and problems.
  • Master the name and nature of business of all clients.
  • Managing all telephone calls, fax, mails and other correspondence
  • Arranging and confirming appointments
  • Typing official documents
  • Ensuring timely delivery of messages
  • Maintenance of official records and contacts
  • Host the reception desk in welcoming manner
  • Greets and directs all visitors, including vendors, clients, and job candidates.
  • Supplies information to callers, relays messages, and announces visitors.
  • Handles special administrative projects as well as overflow from the department

Other duties includes:

  • Security:
    • oversee and ensure completion of paperwork, sign – in and out of visitors
    • Monitor and ensure that duty posts are manned
    • Scrutinize visitors and raise alarm in case of suspicion.
    • All security incidences must be reported to the Business Manager and documented
  • Cleaners:
    • Oversee and ensure completion of paperwork, sign – in and cleaning procedures
  • Lounge:
    • Ensure it is in order at all times, TV is functional and ambience is welcoming.
  • Accountabilities:
    • Maintain a friendly front desk
  • Participates in the activities of the assigned unit at all functional levels as needed, and may temporarily perform the duties of a superior in an emergency, or while the superior is on leave.
  • Performs related duties as required.

Key Interfaces

  • Business Manager
  • All functional heads and other employees
  • Clients.

Key Performance Measures/Targets

  • Daily Interaction with serviced client
  • Ensure client needs are met swiftly
  • Operations duty as assigned by Business Operations Executive / Business Manager

Skills and Qualifications

  • Substantial proven performance in administrative role
  • Outstanding communication, teaming and interpersonal skills.
  • Fluency in English

The job and role attributes are as follows:

  • Good organizational skills
  • Multi-tasking skills
  • Good oral communication skills
  • Very good people interpersonal skills

 

 

How To Apply
Interested and qualified candidates should send their CV’s & Cover letter to: [email protected]

 

Application Deadline 3rd May, 2018.

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