Recruitment at GlamAfric Inc. in Lagos

GlamAfric Inc. is the online destination for beauty & wellness customers and professionals. At GlamAfric we want to make booking beauty and wellness appointments simple, fast & 24/7.
We are recruiting to fill the position below:

Job Title: Client Support Executives & Manager
Location: Lagos
Key Responsibilities

  • Knowledge and/or experience of the Beauty & Wellness client industry segment and culture.
  • Develop and maintain interpersonal skills, and excellent working relationships with clients and other key stakeholders (including internal) to ensure all queries are acknowledged promptly, responded to fully within business/desk guidelines, and followed through a satisfactory outcome for the client.
  • Ensure high service delivery levels.
  • Act as client champion internally, supporting issues and driving resolutions where appropriate.
  • Build and develop excellent working relationships with existing client base to ensure retentive business and revenue growth.
  • Lead the delivery of multiple work streams. (Manager Role)
  • Client on boarding – Support professionals & businesses through our entire product lifecycle, ensuring they know how to fully leverage the platform.
  • Client retention – including contract (re) negotiations
  • Find, maximise and close new revenue opportunities aligned to the Client’s objectives.
  • Performs project staffing, invoicing, budgeting, and profitability analysis processes as well as contact and opportunity/funnel management. (Manager Role)
  • Formally manages others as a Career Coach/Counselling Manager and/or as a Reviewer on a project/engagement. (Manager Role)

Experience

  • 1-3 years relevant work experience

Salary

  • N60,000-N100,000


How to Apply

Interested and qualified candidates should:
Click here to apply for this Position

Prev1 of 4Next
Go to next page for more

GET JOB ALERTS
in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.

Speak Your Mind

*

GET JOB ALERTS
in your inbox

Subscribe to our mailing list and get vacancies and employment updates to your email inbox.